Clarify

telanova: the outsourced IT team that feels like your own

Providing advice, consultancy, helpdesk, monitoring and maintenance, updates, upgrades, security: all the things your in-house team would do, but better and at a fraction of the cost and hassle.

Want IT that’s just right for you?

We make IT work for you! We offer simple, scalable solutions with fixed monthly fees but no lock-in so your support can change as you do. Whether it is Windows, Mac, Linux, Servers, Networks, Security or Cloud, we have the experience to handle your requirements. We will manage your existing IT solutions or offer a complete refresh of your IT systems from hardware to networking, IT security to software provision and much more.

Hate speaking to a “robot” reading from a script?

When you call telanova you speak directly to a real person – in fact you will speak to one of our fully qualified IT engineers. Each one is skilled in preventing downtime of your systems, diagnosing IT problems, fixing them quickly and saving you time and money.

Got better things to do than struggle with IT?

You’ve come to the right place! Engage telanova and take back control of your time.

What our customers say

  • "Telanova are brilliant. They have been calm, re-assuring and happy to discuss anything throughout the whole process making this immense
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  • "We are happy that telanova has delivered on our IT strategy and we are confident that they will meet our
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  • "We are happy to recommend Telanova" Mark Feazey, Office & Logistics Manager at KCA
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  • "We’d like to thank Telanova for their forward thinking. We now have a more sophisticated, reliable solution at a much
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Clarify

"We are happy that telanova has delivered on our IT strategy and we are confident that they will meet our needs in the future"

Ian Morrin, Director and Head of IT at Clarify

"Not only do telanova respond to issues, quickly and efficiently, we appreciate that they design solutions to problems that work in the real world; from both a technical and an operational perspective."

"telanova provides a service desk, so Clarify staff are able to phone directly to get assistance with any technical queries and its remote monitoring and support tools means negligible downtime. In addition Clarify has a dedicated  account manager who understands our business and is a consistent support for assisting with the company’s future strategic IT direction, tactical projects, rolling annual upgrades and budgeting."

"As a company Clarify’s clients work predominantly in the enterprise technology space, so having the latest technology is key. However this is tempered with the fact that we do not want technology for its own stake, we appreciate telanova chooses technology solutions that are appropriate for our needs."

"telanova has excellent core frameworks in place to support and manage projects and this enables Clarify to get the best of both worlds - a proven methodology but customised for our needs."

Some of the projects telanova has carried out for Clarify

  • Streamlined the email architecture making it quicker, more reliable and needing less attention for spam etc.
  • Migrated from in-house Microsoft Exchange server to Office 365
  • Consolidated server hardware, taking up less space, using less power, more consistent and less to go wrong.
  • Re-use existing equipment more efficiently, making the investment more cost-effective
  • Refreshed client PCs and laptops with Windows 10
  • Designed and installed a robust integrated wireless network
  • Helped to future-proof the business’s IT network 
  • Bitlocker full hard drive encryption

Managed IT Services


  • Proactive Maintenance" data-mosaic-order-date="">


    Proactive Maintenance

    Windows updates, Antivirus updates, Antivirus scans, etc all carried out automatically outside your business hours

  • 24x7 Monitoring" data-mosaic-order-date="">


    24x7 Monitoring

    Potential disasters are detected and rectified before they affect your business


  • Helpdesk" data-mosaic-order-date="">


    Helpdesk

    Certified engineer at the end of a phone who can connect to your PC/laptop and fix your problems


  • Security" data-mosaic-order-date="">


    Security

    Antivirus, Antimalware, Firewalls etc




  • Disaster recovery" data-mosaic-order-date="">


    Disaster recovery

    We audit your systems and implement a solution to get you back up and running quickly following a disaster

  • Backup" data-mosaic-order-date="">


    Backup

    Onsite, offsite, cloud? Our backup software can handle any scenario


  • Office 365" data-mosaic-order-date="">


    Office 365

    Microsoft’s cloud SaaS productivity suite - Hosted Exchange, Teams, Office etc


  • G Suite" data-mosaic-order-date="">


    G Suite

    Google’s cloud SaaS productivity suite - Gmail, Drive, Vault etc


  • VCIO" data-mosaic-order-date="">


    VCIO

    Ensures a solid strategic plan for your IT



  • Projects" data-mosaic-order-date="">


    Projects

    Fixed priced projects implemented by certified engineers


  • Connectivity" data-mosaic-order-date="">


    Connectivity

    Internet connections with multiple failover capabilities


  • Hardware" data-mosaic-order-date="">


    Hardware

    We supply and support hardware from all the major manufacturers

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