telanova Blog

telanova: the outsourced IT team that feels like your own

Providing advice, consultancy, helpdesk, monitoring and maintenance, updates, upgrades, security: all the things your in-house team would do, but better and at a fraction of the cost and hassle.

Tales from our helpdesk: Encrypted files

Encrypting files is a really useful mechanism for protecting sensitive information. But there’s a risk that you might not be able to access the information in the future. Here’s a tale from our frontline support team.

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Meet Paul Grigg

What is your job at telanova? As telanova’s Principal Systems Engineer, the buck stops with me for technical matters, whether that’s implementing a new systems architecture for customers’ more complex requirements (e.g. virtual private networks across multiple sites) or troubleshooting customers’ more complex problems that go beyond day to day support requests (e.g. Disaster Recovery).

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Password Policies - The Final Lock On The Door

There are many elements to securing your business data, but one that gets widely overlooked is the inclusion of a strong password policy.  Although a 128 character password that is changed on a daily basis is secure, it is not that practical.  What policies can you apply to make unlawful access that little bit harder?

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