telanova Blog

telanova: the outsourced IT team that feels like your own

Providing advice, consultancy, helpdesk, monitoring and maintenance, updates, upgrades, security: all the things your in-house team would do, but better and at a fraction of the cost and hassle.

Laptop encryption, why you need it

Details: Created: Monday, 02 February 2015

Do you lock the doors of your house when you are not in? I hope the majority answer to this question is "yes of course I do, this isn't Canada you know!" This leads me to my next question. Are your organisation laptops encrypted? The answer to this question should be the same as the first but I bet it isn't.

No I don't think you all are spies before you ask, but I do think you should all be at least aware of why laptop encryption is a necessity for EVERY organisation and not just the ones that send their payslips to employees titled agent.

Let me quickly explain what encryption is and why you need it.

Life as an IT apprentice at telanova

Details: Created: Monday, 19 January 2015

My story…

After spending my childhood tinkering and playing with computers, and other electronics, I decided that I wanted to take my passion for IT and technology and turn it into a career. In the beginning I wanted to go to college and get all the qualifications I could and then just apply for a job at an IT company, but then I realised that the qualifications are so broad, it never really prepares you for a real career in IT, so many people out there have a GCSE or a BTEC in IT, it just didn’t make me stand out from the crowd.

Tales from our helpdesk: Mr. S. Claus...

Details: Created: Tuesday, 09 December 2014; Written by Jonathan Hobson

Our helpdesk received a call from Mr. S. Claus, who wanted some help with his important deadline coming up.

His business was manufacturing/direct delivery - all year long he stays at his headquarters, in the Arctic, but once a year he travels all over the world, delivering to his clients. His old email service, provided by his ISP, was straining under the volume of email from clients (mostly children) with what they wanted in this year. He needed to change to reliable email system, able to cope with the huge number of emails and he wanted to change quickly.

Is your business secure?

Details: Created: Friday, 02 January 2015

Yes you say! You ensure the doors are double locked when the last employee leaves the office for the day and have a door code that is the length of your arm that changes every two weeks. You even have a decent CCTV system setup that catches the most insignificant of suspicious movements and alerts you by text message that a crisp packet blew past the front door. Ok so unless someone comes up with an ingenious plan that resembles a plot close to the Italian Job your business is safe. Right?

What happens to your business if employees can't get into the office?

Details: Created: Thursday, 27 November 2014; Written by Jonathan Hobson

Snow day Provisioning

Though the concept of a white Christmas may bring joy to the hearts of children everywhere, it can chill a business to the bone! As the holiday season rolls in, bringing with it harsh weather, terrible winds, the potential for flooding and of course, the chaos of hectic roads, we are once again reminded of the risk and potential loss of revenue for any business.