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Support Plans
Bronze IT support Print
If you're looking for help with systems administration for your network, servers and firewalls, you expect few day-to-day issues, and you need fast and efficient response for a fixed monthly fee, our Bronze network management and IT support package is just right. Bronze IT support starts at just 20p per person per day and includes:
  • Unlimited remote administration for servers and firewalls
  • Inventory, asset management, and knowledge database
  • 99% of calls resolved quickly and effectively connecting remotely to your system
  • and, within your fixed monthly budget,
    • Remote maintenance for servers and firewalls
    • Help desk, remote support and interactive assistance
    • On site support
    • Labour for hardware repair, replacement, rebuild, and re-installation
    • Software rebuilds
 
Silver IT support Print
If you're looking for help with systems administration for your network, servers and firewalls, pro-active network monitoring and maintenance, and you need fast and efficient response for a fixed monthly fee, our Silver network management and IT support package is just right. Silver starts at just 40p per person per day and includes:

  • Unlimited remote administration for servers and firewalls
  • Unlimited remote maintenance for servers and firewalls
  • Inventory, asset management, and knowledge database
  • 99% of calls resolved quickly and effectively connecting remotely to your system
  • and, within your fixed monthly budget, remote maintenance for servers and firewalls
    • Remote maintenance for servers and firewalls
    • Help desk, remote support and interactive assistance
    • On site support
    • Labour for hardware repair, replacement, rebuild, and reinstallation
    • Software rebuilds
 
Gold IT support Print

If you're looking for unlimited systems administration for your network, servers and firewalls, pro-active network monitoring and maintenance, and unlimited support our Gold network management and IT support package is just right. Gold starts at just 66p per person per day and includes:

  • Unlimited remote administration for servers and firewalls
  • Unlimited remote maintenance for servers and firewalls
  • Inventory, asset management, and knowledge database
  • Unlimited Help desk, remote support and interactive assistance
  • Unlimited on site support
  • Labour for hardware repair, replacement, rebuild, and reinstallation included
  • Labour for software rebuilds included
  • 99% of calls resolved quickly and effectively connecting remotely to your system
 
Custom IT support Print
This e-mail address is being protected from spambots. You need JavaScript enabled to view it for custom support packages, for organisations with 200 PCs or more.