|
Written by Warwick
|
|
Thursday, 11 December 2008 09:37 |
|
Our customer, Penny, specialising in Kitchen Design, Bedrooms and Bathrooms was expanding the business premises, taking on an additional showroom across the street. They use Compusoft's Winner CAD software, which has a central customer database of projects. Any team member can access it. Naturally, the customer wanted staff at the new showroom to work seamlessly, accessing the database from the new showroom; and also the manager needs to be able to access the Winner files coming from the new showroom. We've often installed Remote Desktop for Windows Terminal Server or Citrix, over an internet connection, and that's great for computer applications that aren't too demanding on graphics processing; for Microsoft Word, Excel, email, and the SMART system. But it's far too slow for CAD. The budget didn't extend to digging up the road so how could we solve the problem? |
|
Read more...
|
|
|
Written by Warwick
|
|
Wednesday, 10 December 2008 14:58 |
|
Jo asked us to quote to replace forty PCs, supplying the new PCs with Microsoft Office 2003. She'd started a new job, as IT Manager, but the previous IT Manager hadn't left any details of the licences already purchased for Microsoft Office. The old PCs had Office 2000. She wanted to make sure the new PCs were properly licenced, but didn't want to buy new licences for Office 2003 unnecessarily. She knew she'd have to unless she could prove she already had the licences. And they had to be the transferrable licences: Dell's OEM licences aren't transferrable. Buying new licences would add £15,000 to the cost. Her existing IT support company were useless. When asked they provided details for server licences. I contacted Microsoft for a full consumption report. There's a fairly simple form to fill in, email it back to Microsoft and Microsoft will return the results within 72 hours. Understanding what Microsoft sends back is another matter, but that's why our customers use us: we remove all that hassle. Microsoft's consumption report gave me the details to reveal that the existing IT support company had already provided 150 "open" licences. Amazingly they kept supplying additional new licences (and charging for them) with each new PC they supplied! The end result was a happy customer. We saved them £15,000 on this order for the licences alone, and the report we provided identified the "lost" software assets with a replacement value of more than £100,000. |
|
|
|
|
|
|
