telanova Blog

telanova: the outsourced IT team that feels like your own

Providing advice, consultancy, helpdesk, monitoring and maintenance, updates, upgrades, security: all the things your in-house team would do, but better and at a fraction of the cost and hassle.

Meet Paul Grigg

What is your job at telanova? As telanova’s Principal Systems Engineer, the buck stops with me for technical matters, whether that’s implementing a new systems architecture for customers’ more complex requirements (e.g. virtual private networks across multiple sites) or troubleshooting customers’ more complex problems that go beyond day to day support requests (e.g. Disaster Recovery).

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Backup checklist - Part 3: Server Backup

Previously, I covered personal backup systems for your laptop or stand alone PC: how to ensure your backup system is doing what you need and that you’ll be able to recover your documents; your emails; your accounts; when you need to and the choices you have for your backup strategy (online vs local, delegation to cloud services, encryption)

In this post I’ll cover backing up a single server, or many servers at the same site. This post is for the business owner, or senior manager, with 5 to 50 computer users on their staff; and for the typical business of that size.

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Password Policies - The Final Lock On The Door

There are many elements to securing your business data, but one that gets widely overlooked is the inclusion of a strong password policy.  Although a 128 character password that is changed on a daily basis is secure, it is not that practical.  What policies can you apply to make unlawful access that little bit harder?

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