telanova Blog

telanova: the outsourced IT team that feels like your own

Providing advice, consultancy, helpdesk, monitoring and maintenance, updates, upgrades, security: all the things your in-house team would do, but better and at a fraction of the cost and hassle.

Backup checklist - Is your backup doing what you think?

Backup data to the cloud

Introduction

Backup is a bit like an insurance policy - if a disaster occurs you'll need it to deliver on its promises. But will it? Even if you've invested in the best backup technology, if you haven't set it up correctly, you'll be in for a nasty surprise. Here's our step by step guide to check your personal backup system and to correct any issues you discover.

In this article we're covering personal backup - the backup system installed just for your PC, your laptop, your email account etc. We'll be covering other types of backup (shared servers etc) in a subsequent post.

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Laptop encryption, why you need it

Do you lock the doors of your house when you are not in?  I hope the majority answer to this question is "yes of course I do, this isn't Canada you know!" This leads me to my next question. Are your organisation laptops encrypted? The answer to this question should be the same as the first but I bet it isn't. 

No I don't think you all are spies before you ask, but I do think you should all be at least aware of why laptop encryption is a necessity for EVERY organisation and not just the ones that send their payslips to employees titled agent. 

Let me quickly explain what encryption is and why you need it.

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Is your business secure?

Yes you say! You ensure the doors are double locked when the last employee leaves the office for the day and have a door code that is the length of your arm that changes every two weeks. You even have a decent CCTV system setup that catches the most insignificant of suspicious movements and alerts you by text message that a crisp packet blew past the front door. Ok so unless someone comes up with an ingenious plan that resembles a plot close to the Italian Job your business is safe. Right?

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Life as an IT apprentice at telanova

My story…

After spending my childhood tinkering and playing with computers, and other electronics, I decided that I wanted to take my passion for IT and technology and turn it into a career. In the beginning I wanted to go to college and get all the qualifications I could and then just apply for a job at an IT company, but then I realised that the qualifications are so broad, it never really prepares you for a real career in IT, so many people out there have a GCSE or a BTEC in IT, it just didn’t make me stand out from the crowd.

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Our helpdesk received a call from Mr. S. Claus...

Our helpdesk received a call from Mr. S. Claus, who wanted some help with his important deadline coming up.

His business was manufacturing/direct delivery - all year long he stays at his headquarters, in the Arctic, but once a year he travels all over the world, delivering to his clients.  His old email service, provided by his ISP, was straining under the volume of email from clients (mostly children) with what they wanted in this year.  He needed to change to reliable email system, able to cope with the huge number of emails  and he wanted to change quickly.

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