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At telanova, we’ve spent years helping small and medium-sized businesses in the UK get the most out of their IT, without wasting money or time. We’re often asked: “What do we really need for our IT setup?” So here’s our honest, experience-backed take on what’s essential, and what’s not.
What You Actually Need
A Reliable, Proactive IT Partner
You don’t need a huge internal IT department. What you do need is a partner who understands your business, anticipates your needs, and acts before problems arise. That’s where we come in.
We work so closely with our clients that they often say we feel like part of the team. We don’t just fix things, we help you plan, grow, and stay ahead of the curve. Whether it’s onboarding new staff, planning a move, or scaling up your systems, we’re there every step of the way.
Robust Cybersecurity
Cyber threats don’t discriminate by business size. In fact, small businesses are often targeted because they’re perceived as easier to breach.
At a minimum, you need:
- Managed antivirus / Endpoint Detection and Response (EDR) to detect and respond to threats in real time.
- Multi-factor authentication (MFA) to protect logins, even if passwords are compromised.
- Regular patching and updates to close security gaps.
- Staff training to help your team spot phishing emails and scams.
Cloud-Based Productivity Tools
Gone are the days of clunky servers and on-premise email. Tools like Microsoft 365 or Google Workspace offer:
- Secure email and file storage
- Real-time collaboration
- Access from anywhere
Backups That Actually Work
It’s not enough to have backups, you need to know they’re working. We’ve seen too many businesses assume their data is safe, only to find out too late that it wasn’t.
We recommend:
- Automated daily backups
- Offsite or cloud storage
- Regular restore tests to ensure data can be recovered quickly
Clear IT Policies
Even small teams benefit from simple, clear policies. These might include:
- Acceptable use of company devices
- Password management guidelines
- Remote working protocols
- Data protection responsibilities
Scalable Internet and Wi-Fi
A slow or unreliable connection kills productivity. Invest in business-grade broadband and a properly configured Wi-Fi network that can grow with you.
What You Don’t Need
Overpriced Hardware
You don’t need the latest, flashiest laptops or servers. You need hardware that’s fit for purpose, reliable, and supported. We help clients choose wisely, balancing performance and budget.
DIY IT
It might seem cheaper to “just Google it” or have a tech-savvy employee handle IT. But this often leads to bigger problems down the line. A proactive, professional approach saves time and money.
Complex, Overengineered Systems
Some IT providers push solutions that are too complex for your needs. We believe in practical, right-sized technology, nothing more, nothing less.
One-Size-Fits-All Support
Your business is unique. You need IT support that understands your goals, your team, and your workflows. That’s why we build compassionate, long-term relationships with our clients.
Need Help With Your IT Setup?
Being future-focused doesn’t mean chasing every new trend - it means staying informed and choosing what’s right for your business. At telanova, we’re passionate about IT, but even more passionate about helping our clients thrive.
Whether you’re wondering if your current IT setup is helping or holding you back, we can help. Telanova supports businesses across Ascot, Bracknell, Wokingham, Reading, and the wider Berkshire region.
Learn more about our IT support services or give us a call on 01344 989 530 to discuss how we can help streamline your IT.
FAQs
Do I need an internal IT department?
No - for most small businesses, a flexible, proactive external partner is more cost-effective and responsive.
Are cloud platforms like Microsoft 365 secure?
Yes - especially when set up properly with security best practices like MFA and conditional access.
Isn’t DIY IT cheaper?
It may seem so upfront, but fixing avoidable issues and downtime is often far more expensive.
How do I know if my backups are actually working?
You or your provider should regularly test restores. Don’t wait until disaster strikes to find out.
Should I use free antivirus tools?
We recommend business-grade antivirus or EDR for better protection, monitoring, and control.
