Many of us have been there, you want to book a hotel, you have a rough idea of where, when, how much to spend etc. You enter a search, and 4 hours later you are still trying to find a booking that matches what you need. Every additional search shows more and more possibilities without giving you the ideal answer.
A recent study shows that the current methods of search and discovery are ending up meeting only around 51% of our functional properties, and when it comes to quality and price it can be as low as 16% satisfaction.
The recent paper by Messaoud WB at the Universite de la Manouba, ran a study using traditional and a version of Behavioural Web Service Discovery (B-WSD) (B-WSD Approach and Validation: Use Satisfaction Survey Nov 2017). Looking at the different areas of needs of a consumer and surveying how satisfied the consumer was after the selection was made in each area, including Functional Properties, Non-Functional, Execution cost, Quality/Price, Waiting time.
In conclusion the way searching is performed now, with the explosion of data on the internet, is not always meeting our needs. Using B-WSD, a sequence of operations of a web service, leads to a translation of the the consumers needs, and once the problem is analysed B-WSD approach proposes the modelling of a discovery system allowing a search to be developed according to customer data.