Support Plans

Support Comparison

If your business depends on its computer systems, you’ll want to protect your business from things going wrong; and if things do go wrong you’ll want everything back up and running quickly - that’s why you need IT support from telanova. We offer simple, scalable solutions with fixed monthly fees but no lock-in so your support can change as you do. Whether it is Windows, Mac, Linux, Servers, Networks, Security or Cloud, we have the experience to handle your requirements.

 Here is a comparison of our fixed monthly support packages:

Support Plan: Foundation Central Canopy
£/month per workstation £ 14.99 £ 19.99 £ 29.99
£/month per server £ 49.99 £ 99.99 £ 99.99
Remote helpdesk for servers and workstations 9x5 9x5 24x7
Monitoring and follow up for servers and workstations 9x5 24x7 24x7
Managed antivirus and antimalware for servers and workstations
Patch management for servers and workstations
Workshop diagnosis + repair
Workstation remote access for your staff
Onsite fault diagnosis + fix   9x5 9x5
Servers: remote maintenance (e.g. security updates, service packs, backup, file restore, create/delete/reset user password)  
Executive monthly reports  
SLA with guarantee  
Advanced network infrastructure support (VPN, DFSr, VLANs, Remote Desktop, Cloud services)  
 Terms and conditions apply   Prices exclude VAT            ✔ = included

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