Earlier this year I suffered a total computer crash, resulting in virtual inertia for my business and the requirement for both replacement hardware and the recovery of vital data. I contacted telanova who were on hand with immediate advice, not least which hardware to opt for to ensure fast delivery.
Thankfully telanova had previously set me up with online back-up which ensured that huge quantities of files, photos, drawings and other information were recovered. They then wnet over the full set-up with me to allow a fast resumption of business after a 2-day turnaround.
Those that know me realise I am no "techie", therefore confronted with new and up-to-date appearances and navigation on my computer, I compiled a list of queries. These were all dealt with swiftly over the telephone, with many settings and applications restored to familiarity.
telanova clearly have the knowledge and experience to address the type of difficulty I was confronted with, which these days is reassuring given that our computers are such indispensable business tools. I would happily recommend telanova to friends and business associates alike.
David Hancock M.C.I.A.T
Pentire Architectural Design