TimeBank (TM)

telanova: the outsourced IT team that feels like your own

Providing advice, consultancy, helpdesk, monitoring and maintenance, updates, upgrades, security: all the things your in-house team would do, but better and at a fraction of the cost and hassle.

TimeBank

TimeBank™ is our simplest and most flexible product. You purchase a block of time in advance which you can draw upon for support, projects, upgrades, installation, advice etc, with each draw down on a minute by minute basis. We provide an itemised report of time spent each month. Remaining time rolls over from month to month for up to 12 months.

TimeBank™ is a good choice if:

  • your system is simple and stable and you need help only occasionally,
  • you do not need proactive monitoring and maintenance: just call us if you need us,
  • you want extra help to supplement your in-house team, or
  • you already have support cover and want some extra back-up resources for changes, projects, advice or consultancy
TimeBank™  from telanova

TimeBank Standard

Pre-purchase a block of time, which will draw down on a minute by minute basis - avoid minimum job charges. Phone our service desk for administration, support and help. Rolls over from month to month for up to 12 months. Non-refundable.

TimeBank subscription

Top up your TimeBank each month. Each job will draw down the balance on a minute by minute basis - avoid minimum job charges. Phone our service desk for administration, support and help. Rolls over from month to month for up to 12 months. Non-refundable. Payable by direct debit in advance with a minimum term of 6 months.

 

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