If Sage or any PC application runs slow

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If Sage or any PC application runs slow

First check your antivirus: if you haven't changed your antivirus settings it's probably checking all your Sage data as it loads. Sage stores the data in a lot of files and it takes the antivirus program a long time to check them all each time Sage accesses them. You can set your Sage data file folder as an "exlusion" to prevent your antivirus program spending so much time looking for viruses in Sage data files. You need to change these settings on each PC and the server. Obviously there is the potential risk that your Sage data files might actually get a virus and you should seek professional advice on those risks. And you need to be careful not to exclude the wrong folders.

Check your memory size: I mean your RAM not your hard drive. Right click on "My computer" and select "Properties" to see the amount of RAM. If it's less than 2 GB get some more. www.crucial.com/uk is a good source of top quality RAM and information. Better still, ask your IT company to upgrade all your PCs and servers at the same time.

If you'd like help with this or any other IT matter, at telanova, we’ve got the technical know-how, with a track record of 18 years in business, and we’re properly qualified (Microsoft Certified). If you want to do more in less time, call the telanova team on 01344 567990 or email This email address is being protected from spambots. You need JavaScript enabled to view it. to book an appointment.

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