- Created: Monday, 22 November 2021
- Written by Jonathan Hobson
Benefit 3 of 8: Telanova provides IT consultancy that’s real-world advice, not corporate buzzwords.
We don’t waste time talking about synergy, blue skies, moving the needle or disruptive paradigm shifts. We speak the customer’s language, we design a solution and we implement it.
A customer asked us to speed up their business. Every time they got an order it was taking them ages to process. We identified multiple factors that we could target:
- Their database was running on mechanical disks, not solid-state, which was impacting overall performance. We upgraded all servers to solid-state disks which gave everything a boost.
- We optimised the way their virtual servers used the underlying hardware - high performance where it was needed.
- Their SAP business software was opening a folder with 400,000 files in it. This is slow on any computer as the operating system tries to list all the files. Although nothing could be done about this folder, we stopped SAP users from opening it by default, resulting in improved performance
This resulted in a happy customer!.
We speak to the people using IT to find out what would make the most difference, as well as looking at the bigger picture.
The next time you hear someone befuddled by corporate IT speak, you know what to do: arrange for us to call them!